The Structural Relationships among online class related factors, zoom fatigue, learning engagement, perceived achievement, and class satisfaction in university online classes.
(Education and Information Technologies, 2024.04)
◎ The purpose of this study is to identify the structural relationships among online
class related factors, zoom fatigue, learning engagement, perceived achievement,
and class satisfaction in a university distance learning context. The study analyzed
265 responses from K University in Korea. The key findings of the study are first,
situational factors of online class usage, personal factors of online class attitudes,
agreeableness and conscientiousness, technical issue of environmental factors, and
non-verbal overload (cognitive) factors of interaction factors had significant effects
on zoom fatigue. Second, personal characteristics directly affect the study’s outcome
variables, perceived achievement and class satisfaction in online classes. Third,
online class attitude, agreeableness, conscientiousness, technical issue, and nonverbal
overload (cognitive) had significant indirect effects on perceived achievement
and class satisfaction through the dual mediation of zoom fatigue and learning
engagement. Fourth, zoom fatigue did not have a direct effect on perceived achievement
and class satisfaction, but had a negative and significant effect on learning
engagement, and learning engagement had a positive and significant direct effect
on perceived achievement and class satisfaction. Fifth, learning engagement fully
mediated the relationship between zoom fatigue, perceived achievement, and class
satisfaction. Zoom fatigue has a negative and significant effect on learning engagement,
and learning engagement has a positive and significant effect on perceived
achievement and class satisfaction. Based on these findings, the study discusses
implications for university instructors on effective design and implementation of
real-time video lectures and proposes avenues for future research, considering the
study’s significance and limitations.